Covid - 19 Precautions

In these strange times we have had to make a number of changes to the way we do business, some changes are a step forward, others may seem like a step back, but they are all for your & our safety.

Rooms may look a little more austere, breakfast service may be a little different; and service in general may seem a little less personal.

This unusual situation we find ourselves in is temporary, and our normal service will be resumed in the future; currently these measures allow you to visit, and for us to continue to trade, so please bear with us.

If there is anything you think we have missed, or feel we could do in a better way, please do not hesitate to let us know.

Supporting Measures

Check-in Process 

  • Self check-in system
  • Remote key-fob entry
  • Hand sanitizer on entry

Rooms

There will be NO housekeeping entry to your room during your stay (excepting emergencies).

  • Rooms will be fully sanitized before and after your stay (and after three days if your stay is longer than four days). We use approved cleaning agents, disinfectants; and steam cleaning where appropriate.

Breakfasts

  • We now offer ‘room only’ rates as well as ‘bed and breakfast’.
  • We only have 2/3 of the guesthouse open to B&B, with 6 well spaced tables for breakfast.
  • Please wear a mask to your seat, and allow our staff to fetch and carry.
  • What you can do
  • Bring your own PPE; masks, gloves and pocket sanitizer are your personal responsibility
  • Sanitize your hands after using the entry keypad / front door handles.
  • Make us aware if we need to enter your room (spillage etc.) before 10am or by calling the emergency number (in an emergency!).
  • Put rubbish bags outside your room before 10am should you wish them removing.
  • If your towels need changing, please leave them outside of your room before 10am.
  • Guests generally use less than a loo roll a day (in a double room); we supply at least enough for one a day, but please don’t feel embarrassed to ask for more.
  • Let us know should you require additional tea/coffee/milk for your room.
  • Try to be understanding – these precautions are for all of OUR safety.
  • ENJOY your stay!!

THE ARCHES GUEST HOUSE | 01947 601880
8 Havelock Place, Hudson Street, Whitby, North Yorkshire, YO21 3ER
enquiries@thearcheswhitby.co.uk